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Hotel Information

Dear Guest It is a pleasure for us to welcome you at the Hotel Alpenrose. Here we have some useful information for you :

A

  • Adapter
    Available at the reception (Deposit Sfr. 10.-)
  • ATM/Cash dispenser
    It is possible to withdraw money from the ATMs in the village (one at the Raiffeisenbank at the station and one at the Berner Kantonalbank opposite Hotel Sunstar in the main street). There is also an ATM up at Kleine Scheidegg.

B

  • Bar
    Our Hotel Bar will be open for our guest until 00:30
  • Breakfast buffet
    Breakfast is served daily from 7:15 bis 09:30 in our dining room (fixed seating-order). On request we are happy to serve a continental breakfast in room (Supplement Sfr. 2.- per person)

C

  • Check In and Check Out
    Your room will be ready for your use after 16:00. May we kindly ask you to vacate your room by 11:00 on the day of your departure. Our porter will be pleased to give you a lift up to the train station, please inform us about your departure time.
  • Chemist
    The chemist is located at the far end of the main high street.
  • Church services
    Wengen has 3 churches, the swiss protestant church, the catholic church and the english church. The times of services are published in our information file at the reception desk.
  • Creditcards
    We accept Eurocard/Mastercard, Visa, Maestro Card und American Express

D

  • Doctor/Dentist
    If you need to see a doctor or a dentist please contact our reception desk (dial 19). Dr. Allenspach Wengens resident Doctor speaks very good english (Haus Arba, 3823 Wengen Tel. 033 856 28 28)
    Emergency number for Switzerland 144
  • Dogs
    We allow dogs in our hotel at a supplement charge of Sfr. 7.- per dog and per day without food. Please understand that your dog is not allowed into the dining room.

E

  • E-Mail/Internet
    We offer free Wifi in the whole hotel for our guests, please obtain your personal code at the reception desk.
  • Environmental service
    Every day, Hotel launder a great many towels – most of them unnecessary. This leads to enourmous quantities of detergent polluting our water systems. You too, can make your contribution to preserving our environment – by using your bath linen more than once. Please see details in your bathroom. Thank you !!!
  • Evening Meals
    Every evening we serve a set 5-course evening meal with a vegetarian option for the main course. A member of staff will show you to your table. Dinner starts at 7 pm. We kindly ask you to be at your table by 8 pm.
  • Our weekly buffet is on Thursday.
  • Every Friday eveninge you can opt for a Fondue Bourguignonne (Meat fondue with french fries, sauces and pickles) instead of the fish menu at a small supplement of Sfr. 8.- per person.
  • Excursions
    The Jungfrau Region offers a huge variety of hiking trails and skiing slopes. You will find brochures and information at the hotel entrance. The tourist office is located in the centre of the village.

F

  • Fax
    With pleasure we can send and receive fax messages for you (fax number 033 855 15 18). A charge will apply.

H

  • Hiking map
    A detailed hiking map is available at our reception desk (Sfr. 12.-)
  • Hikingpass
    The Jungfrau Railways pass is a top-value ticket to the most spectacular hikes and excursions in the Jungfrau Region. It is valid on 6 consecutive days and can be purchased at our reception desk (Sfr. 210.- per person)

I

  • Internet
    We offer free Wifi in the whole hotel for our guests, please obtain your personal code at the reception desk.

L

  • Laundryservice
    Please put your clothes on the bed, in the bag left fort his purpose with this form completed. The chambermaid will do your laundry in 2 days. Laundry service is closed on Saturday and on Sunday (winter). There is a laundry in the village behind the Hotel Silberhorn.
  • Library
    Please ask for our list of library books at the reception.

R

  • Reception
    Our reception desk is at your disposal from 08:00 to 12:00 and from 13:00 to 22:30. If you leave early in the morning we kindly ask you to settle your bill the evening before after dinner.

S

  • Shoecleaning mashine
    Are to be found on the 1., 2. and 3. floor
  • Shuttlebus
    We offer a daily shuttle-bus servce from the hotel to the station from 08:00 – 12:00 am. Please ask for the porter at the reception desk. Please understand that departing guests have priority.
  • Skiparking in the village
    You can leave your skis free of charge at the sport shop „Central Sport“ just next to the Männlichen cable car station. The voucher is available at the reception desk.
  • Skipass
    You can purchase your skipass at the reception desk (Deposit Sfr. 5.-)
  • Smoking Ban
    Since July 2009 smoking in public areas such as restaurants, bars and the hotel lobby has been banned. All our rooms are non-smoking aswell. It is possible to smoke on your balcony, we shall happily provide you with an ashtray.
  • Stamps
    We sell stamps and postcards at our reception desk, please understand that we ask for cash payment.

T

  • Telephone
    Dial 0 to get an outside line, the amount will automatically be charged to your bill. The supplementary charges are fixed in accordance with the swiss hotel association.
    Dial 19 and you are connected with the reception
    Dial the requested room number and your are connected with the room you want to be connected with.
    Country codes
    0044 Great Britain
    0049 Germany
    0033 France
    0031 Netherlands
    0034 Spain
    0043 Austria
    0039 Italy
    0032 Belgium
    001 USA/Canada
    00972 Israel

Important numbers

  • Doctor in Wengen +41 (0)33 856 28 28 144
  • Emergency Number Switzerland 144
  • Swiss telephone inquiries 1818
  • International telephone inquiries 1159
  • Avalanche Bulletin 187
  • Meteorological Bulletin 162

  • Tapwater
    You can drink our tapwater from your room

V

  • Valuables
    You may deposit valuables in our safe at the reception (Charge Sfr. 10.-)

W

  • Wake-up calls
    We are happy to provide you with an alarm clock, please contact our reception desk.
  • Weather
    You will find a live panoramic TV-channel on the area on the television in your room.

partenaire Familie Ursula und Daniel Binder-von Allmen   |   CH-3823 Wengen   |   Tel +41 33 855 32 16   |   info@alpenrose.ch

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Familie Ursula und Daniel Binder-von Allmen
CH-3823 Wengen
Tel +41 33 855 32 16
info@alpenrose.ch

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